Return & Refund Policy

Return & Refund Policy

At xuhswim, your satisfaction is our top priority. That’s why we offer a 30-day hassle-free return and refund policy to ensure that your shopping experience with us is smooth, safe, and risk-free.

1. No Restocking Fees – Guaranteed Peace of Mind
We do not charge any restocking or handling fees for returned items. Whether you’re unsatisfied with the product or simply changed your mind, we’ll accept your return with no extra charges. This allows you to shop with total confidence.

2. 30-Day Free Returns and Exchanges
You may return or exchange any item within 30 days of delivery, as long as it is in its original condition and packaging. Simply contact us, and we’ll guide you through the return process quickly and efficiently.

3. Return Shipping Costs
We offer free return shipping if the item is defective, damaged, or the wrong product was sent. However, for returns based on personal preference (such as style, size, or color), the customer is responsible for return shipping costs.

4. How to Contact Us
To initiate a return or refund, please reach out through one of the following channels:

  • Email: [email protected]
  • Phone: +1 (909) 795-6444
  • Address: 1001 3Rd St, CALIMESA, CA, 92320, USA

Our support team is here to help you every step of the way.

Note: Refunds will be processed within 5–7 business days after we receive and inspect your return. Refunds will be issued to the original payment method used during checkout (PayPal, Visa, or MasterCard).

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