Frequently Asked Questions (FAQ)

Q1: Are your fitness products suitable for beginners?
Yes! At xuhswim, we offer a wide range of equipment designed for all levels, including beginners. Whether you’re just starting your fitness journey or returning after a break, our gear is easy to use, compact, and beginner-friendly.

Q2: How do I choose between dumbbells, kettlebells, and barbells?
Dumbbells are great for isolated muscle work and flexibility. Kettlebells focus on dynamic movements, perfect for full-body strength and cardio. Barbells are ideal for heavy lifting and progressive overload. We recommend starting with dumbbells if you’re unsure and building your set over time.

Q3: What material are the products made of?
Our equipment is made from high-quality, durable materials such as cast iron, steel, and PU-coated surfaces for extra grip and longevity. All items are tested for strength and safety before shipment.

Q4: Do you offer free shipping in the U.S.?
Yes, we offer free standard shipping for all orders within the United States. Currently, we do not offer international shipping.

Q5: How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery time varies by location, but most customers receive their products within 5–7 business days. You’ll receive a tracking number once your order has shipped.

Q6: What payment methods do you accept?
We accept PayPal, Visa, and Mastercard. All payments are processed securely through encrypted channels.

Q7: What if I receive a damaged or defective product?
Please contact us immediately at [email protected] with your order number and photos of the issue. We’ll arrange a replacement or refund as soon as possible.

Q8: Can I return a product if I change my mind?
Yes, you can return products within 30 days of delivery if they are unused and in original condition. Please visit our Return Policy page for detailed instructions.